Gotham Watch Company, LLC. True Lifetime Warranty
Gotham Watch Company, LLC. Timepieces include a lifetime warranty. This warranty covers any manufacturer defects on the entire watch, not just the movement. This also includes free watch battery replacement within 2 years of original purchase.
This warranty does not cover damage due to lack of care, accident, or normal wear and tear.
During the lifetime of the watch, Gotham Watch Company, LLC. will repair or replace defective parts without charge to the customer when the watch is returned prepaid postage.
Should your watch need repair*, send the watch only to:
Gotham W. Co.
330 East 75th St., Ste 32C
New York, NY 10021
*It is recommended to email Dave at firstname.lastname@example.org with your order # and issue before you send watch back. He will give you specific instructions regarding how to proceed and make it very easy for you!
Please include your name, return address, explanation of issue and order # if available. Please include a check for $8.50** payable to “Gotham Watch Company” for return shipping and handling.
If your watch has ANY manufacturer defect or stops working within 60 days of purchase, it is not necessary to send any money when returning for repair/replacement. Gotham will also reimburse original purchaser postage costs for returned watch (when shipped via USPS 1st Class mail).
Any questions or concerns regarding your watch, please email Dave at email@example.com . He will get back to you ASAP.